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Blink: The Power of Thinking Without ThinkingThe division commander said, БЂStop. LetБЂ™s see where the enemy is.БЂ™ WeБЂ™d been at it for eight or nine hours, and they were already behind us. The thing we were planning for had changed.БЂ«It wasnБЂ™t that Van Riper hated all rational analysis. ItБЂ™s that he thought it was inappropriate in the midst of battle, where the uncertainties of war and the pressures of time made it impossible to compare options carefully and calmly. In the early 1990s, when Van Riper was head of the Marine Corps University at Quantico, Virginia, he became friendly with a man named Gary Klein. Klein ran a consulting firm in Ohio and wrote a book called Sources of Power, which is one of the classic works on decision making. Klein studied nurses, intensive care units, firefighters, and other people who make decisions under pressure, and one of his conclusions is that when experts make decisions, they donБЂ™t logically and systematically compare all available options. That is the way people are taught to make decisions, but in real life it is much too slow ...» |
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