Книги почтой booksiti.net.ru  (499)2130422

    есть на складе                                                                       
СКИДКИ - РАСПРОДАЖА

 (499) 213 04 22
Стратегический менеджмент. Антикризисное управление Стратегический менеджмент. Антикризисное управление
Коммуникации и корпоративное управление Коммуникации и корпоративное управление

Наименование:

Managing Tourist Service Quality in the Airline Industry. A Strategic Planning Approach

Автор:   Dr.Moustafa M.
мягкая обложка
220 страниц
2010 год
Издательство:   Книга по Требованию
Цена:
3231 руб
отсутсвует
на складе

способы доставки и оплаты
Описание:A practical solution for enhancing the delivering process of TSQ was provided through applying the proactive perception strategy prototype. Since service quality is significant factor for airlines, research related to service quality and tourist satisfaction in the airline industry has been growing. This book sets out the basics of delivering tourist service quality in the context of airline industry in Egypt. This book, therefore attempts to break new ground by developing a novel service quality management tool called TNE-Matrix to achieve the airline service quality excellence. However, prior to the author' s pilot study, no empirical study has been performed to test the relationship between using strategic planning tools and meeting tourists' needs and expectations in the Egyptian airline sector. Collected data supported all hypotheses put forward in terms of the applicability of TNE-Matrix. This is a highly readable book, aimed at experts, practitioners and researchers in the fields of tourism strategic planning and service quality, scientists, post-graduate students and all of those who are aiming to improve their skills in the profession.


Orthomol Immun Junior Сила иммунитета на страже Вашего ребенка Orthomol Immun Junior Сила иммунитета на страже Вашего ребенка

2990 руб
Бесплатная доставка


Dave Barry’s Greatest Hits

This is an especially good time for you vacationers who plan to fly, because the Reagan administration, as part of the same policy under which it sold Yellowstone National Park to Wayne Newton, has “deregulated” the airline industry. What this means for you, the consumer, is that the airlines are no longer required to follow any rules whatsoever. They can show snuff movies. They can charge for oxygen. They can hire pilots right out of Vending Machine Refill Person School. They can conserve fuel by ejecting husky passengers over water. They can ram competing planes in midair. These innovations have resulted in tremendous cost savings, which have been passed along to you, the consumer, in the form of flights with amazingly low fares, such as $29. Of course certain restrictions do apply, the main one being that all these flights take you to Newark, New jersey, and you must pay thousands of dollars if you want to fly back out. And now, for those of you who are planning to take your vacations abroad this summer, we ...»

Код для вставки книги в блог
HTML

phpBB

текст

Увлекательная настольная игра "Геометрика", новая версия.
Геометрия станет одним из самых любимых предметов, если начать её изучение с «Геометрики». Это простая и увлекательная настольная игра.
392 руб
Раздел: Карточные игры
Цветные карандаши Color Peps, трехгранные, 24 цвета.
Цветные карандаши Color Peps от Maped удовлетворят все потребности детей. Треугольная форма для удобного использования. Мягкий и прочный
433 руб
Раздел: 13-24 цвета
Светильник садовый плавающий на солнечных батареях "Лилия розовая".
Декоративный солнечный садовый светильник в виде лилии, водонепроницаемый. Применяется для декорации пруда. Светодиод меняет цвет.
413 руб
Раздел: Необычные светильники


Motivations for Environmental Commitment in the Airline Industry. A Case Study of Scandinavian Airlines (SAS)
Given the various internal, external and cultural pressures facing airlines in their day-to-day operations, what motivates some airlines to be greener than others?
          3231 руб             2008 год          256 стр.          мягкая обложка

International Sport Marketing. About service quality in the football industry
The purpose of the study presented in this book was to identify place-specific dimensions of service quality in spectator sport settings (in this case football) and determine if the importance of these dimensions differed across cultures.
          3048 руб             2010 год          316 стр.          мягкая обложка

Quality Costs and Enterprise Size in the Manufacturing Industry. A Survey Research of American Society for Quality (ASQ) Members
The failure costs were about 70-80% of quality costs; SMEs had a high percentage of internal failure costs and large organizations had a high percentage of external failure costs.
          2005 руб             2008 год          104 стр.          мягкая обложка

Assessment of Risk Management in the Events Industry in Cape Town. Managing risks within the events industry by 2010 in the City of Cape Town
This book targets all event stakeholders involved in the events industry including academics and would be beneficial to them in future.
          3231 руб             2010 год          560 стр.          мягкая обложка

Customer Satisfaction and Service Loyalty in Banking Industry. The Case of Wegagen Bank, Mekelle Branch, Mekelle, Ethiopia
Service quality, corporate image, and price were addressed as determinants to investigate their correlation with customer satisfaction and service loyalty at the bank.
          1920 руб             2011 год          108 стр.          мягкая обложка

Extracts From Letters To A. B. T. From Edward P. Williams, During His Service In The Civil War, 1862-1864
          2 руб             1903 год          122 стр.          мягкая обложка

Co-opetition in the Automotive Industry. An investigation into the underlying causes, potential gains and losses
This question has intrigued people for generations, with regards to aspects such as politics, military and business.
          1978 руб             2009 год          88 стр.          мягкая обложка

Brand portfolio strategies in fashion industries. A study on how to successfully extend a brand portfolio in the fashion industry
A detailed case study displays Louis Vuitton Moet Hennessy' s growth story which has largely been driven by acquisition. Although the company has been successful with many of its acquisitions, the diversification into selective retailing has failed to achieve the desired financial performance and throughout the brand portfolio Louis Vuitton Moet Hennessy has yet failed to exploit the brands full potential. The main contribution of this book is a strategic due diligence model for the fashion industry. The systematic review of global, legal, competitive, brand, internal, synergy, marketing, financial and human resources issues will enable fashion conglomerates to invest in the right brands. Rather fashion conglomerates rely on brand acquisitions to extend their brand portfolio. This analysis shows that it is very challenging to extend a brand portfolio by developing brands organically. In order to analyze how a successful brand portfolio can be built in the fashion industry, this book gives an overview of the global fashion industry: trends having an impact on the industry are being explained, the main competitors are introduced and their financial performance is being benchmarked.
          1994 руб             2009 год          72 стр.          мягкая обложка

Measuring Sales Efficiency in the Pharmaceutical Industry. New Horizons in Sales Controlling
Using the LaGrange multipliers, the author identifies input and output variables of various degrees of importance for a DEA analysis.
          3984 руб             2009 год          236 стр.          мягкая обложка

Business Strategy for the Wine Industry. Developing and designing a strategy for every type of wine producer across a national wine industry
The process focuses on the competitive priorities (bases of competition) and key decision areas (business features over which the organisation has control) across the industry.
          3231 руб             2009 год          252 стр.          мягкая обложка

Exploring Innovative Capabilities in an Incumbent Firm. A Case Study of Geveko Group and the ITS Industry
In this work the case of an incumbent firm is examined.
          2005 руб             2008 год          76 стр.          мягкая обложка

From the Perspective of the Generics Industry Current and Future Trends in the Pharmacy Industry in Austria.
In June 2006, the EC sent a letter to Austria, where they challenged the number of current regulations concerning pharmacies and the protection they have in these countries.
          2005 руб             2009 год          72 стр.          мягкая обложка

New generation three-phase rectifier. for the telecommunication industry
A new three-phase rectifier, which is a single-stage buck-derived topology, is proposed.
          2413 руб             2009 год          132 стр.          мягкая обложка

Heuristics for Reverse Logistics of Non-conform Material. Simulation in the Aeronautical Industry
This work proposes the use of a heuristic model, which decides the destiny of the non-conform materials.
          2005 руб             2010 год          104 стр.          мягкая обложка

Counterfeiting in the Luxury Industry. The True Costs of Counterfeit Goods
The reality is that counterfeiting, generally perceived by society as a victimless crime with ‘fakes’ simply constituting a cheap alternative purchase, is far from harmless.
          2005 руб             2009 год          128 стр.          мягкая обложка

TREE SPECIES USED IN THE FURNITURE INDUSTRY IN MASAKA DISTRICT, UGANDA. The Ugandan Carpenters' view; timber species used to make furniture and determinants for choice of timber species for specified furniture jobs
          2005 руб             2010 год          52 стр.          мягкая обложка

Bomb the Music Industry!
They also offer their fans a chance to perform on stage if they learn a song and bring their instrument to the show.
          1188 руб             2010 год          72 стр.          мягкая обложка

History of the lumber industry of America
Несмотря на то, что была проведена серьезная работа по восстановлению первоначального качества издания, на некоторых страницах могут обнаружиться небольшие "огрехи": помарки, кляксы и т. п. Книга представляет собой репринтное издание.
          1153 руб             2011 год          мягкая обложка

The dairy industry in Missouri and Kansas
          1427 руб             2011 год          мягкая обложка

Papers Illustrating the History of the Scots Brigade in the Service of the United Netherlands, 1572-1782, Volume 38
          1745 руб             2011 год          мягкая обложка

The principles of apprentice training with special reference to the engineering industry
          1139 руб             2011 год          мягкая обложка

The etiquette and service of the table
          360 руб             2011 год          мягкая обложка

The Butter Industry, Prepared For The Use Of Creameries, Dairy Students And Pure Food Departments
          1744 руб             2011 год          мягкая обложка

Regulations and Instructions for the Field Service of the U.S. Cavalry in Time of War
          1141 руб             2011 год          мягкая обложка

The mineral industry of the British Empire and foreign countries. War period. Aluminium and bauxite. (1913-1919)
          360 руб             2011 год          мягкая обложка

The mineral industry of the British Empire and foreign countries. War period. Tin. (1913-1919.)
          592 руб             2011 год          мягкая обложка

The Oyster Industry
          954 руб             2011 год          мягкая обложка

Critical Success Factors of TQM Implementation on Construction Project. Nature of the construction industry TQM Construction industry and economy in Palestine Development of TQ Success factors
The construction industry has been one of the most important industries for the development of the Palestinian infrastructure and economy.
          1875 руб             2011 год          120 стр.          мягкая обложка

The case of John Donnellan, esq. captain of foot, in the service of the United company of merchants trading to the East-Indies, humbly addressed to the ... the court of directors of the said company
          596 руб             2011 год          мягкая обложка

The Quarry Industry in Southeastern New York
          591 руб             2011 год          мягкая обложка

НОВЫЙ ГОД


на главную

 (499) 213 04 22

Интернет магазин Книги почтой booksiti.net.ru, все книги Вы можете приобрести наложенным платежом, сделав заказ на сайте. Большой выбор литературы по бизнесу, экономике, праву. Техническая научная литература. Детские книги и учебники для школы. Медицинские издания. Художественная литература. Сайт booksiti.net.ru это интернет-магазин литературы, который успешно работает на книжном рынке уже 3 года. Ведущим методом работы является рассылка литературы наложенным платежом в регионы. В крупных издательствах наложенным платежом книги не отправляют, а что делать покупателю, дабы гарантированно получить свой заказ? При отправке наложенным платежом заказ оплачивается при получении на почте, что важно для розничного покупателя. Ведь не все необходимые для работы книги можно купить в родном городе. Если вы всю жизнь идёте по пути самосовершенствования и саморазвития, то на сайте booksiti.net.ru вы обязательно найдете для себя новые и интересные книги.