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The GoalIt's much like the flywheel concept discussed in Good to Great, by Jim Collins. It's taken a while to get the flywheel turning, but it's starting to go at a pretty good clip right now! Interview with Eli Goldratt continued... DW: At Dow Corning it took about 5 years for TOC to spread from one section to a whole business unit In General Motors it took over ten years to be institutionalized throughout North America. Does it always take years to spread from the origin to the whole company? EG: Not necessarily. It depends on who took the initiative. If the ini- tiative was taken by a middle level manager, it naturally takes much longer compared to the many cases where the initiative was taken by a top manager. What is amazing is that the complexity of the organiza- tion is playing almost no role. In very large and complex organizations it takes TOC about the same time to become the dominant culture as it takes in small, relatively simple organizations. 351 DW: Can you give an example? EG: In order to prove my point let's take an extreme example ...» |
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