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How To Win Friends And Influence PeopleWhat effect did this letter have on the man to whom it was addressed? Read it and then I'll tell you. A. Zerega's Sons, Inc. 28 Front St. Brooklyn, N.Y. 11201 Attention: Mr. Edward Vermylen Gentlemen: The operations at our outbound-rail-receiving station are handicapped because a material percentage of the total business is delivered us in the late afternoon. This condition results in congestion, overtime on the part of our forces, delays to trucks, and in some cases delays to freight. On November 10, we received from your company a lot of 510 pieces, which reached here at 4:20 P.M. We solicit your cooperation toward overcoming the undesirable effects arising from late receipt of freight. May we ask that, on days on which you ship the volume which was received on the above date, effort be made either to get the truck here earlier or to deliver us part of the freight during the morning? The advantage that would accrue to you under such an arrangement would be that of more expeditious discharge of your trucks and the assurance that your business would go forward on the date of its receipt ...» |
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