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An Ordinary ManThe flashpoint was a phone call. Somebody had telephoned the Mille Collines and asked to speak with БЂњthe African general manager.БЂ«The call was clearly for me, but the receptionist, an old colleague of mine, insisted on taking the call himself. I think he wanted to show that he didnБЂ™t think much of me anymore. After that incident, I took him aside. БЂњListen, my friend, БЂ«I said. БЂњToday, I am your boss and you must respect me.БЂ«I made the same kind of point to my white coworkers, and again it was over something trivial. All the top department heads were supposed to meet weekly to discuss various issues, and these sessions required a secretary to take notes. I was always asked to do this. Eventually, I asked that the duty be rotated with each meeting, and my colleagues quickly agreed. A small point, but one that earned me respect in the long run. Year followed year. I kept climbing. In 1992, I was made the general manager of the Hotel Diplomates, the other capital city luxury hotel owned by Sabena. It was a smaller property barely a half mile up the hill from the Mille Collines, but no less prestigious ...» |
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